Returns & exchanges policy

Materials purchased with an original receipt within 7 days of purchase. After 7 days, the merchandise may not be exchanged. All merchandise must be returned in sellable condition; otherwise, an exchange would not be allowed.

We would be most happy to provide exchanges and returns for all items purchased from us if the following conditions are met:

• All items must be in their original packaging with product tags intact
• All items must be unused, unwashed and in its original condition
• Original receipts would need to be included

If none of the above conditions are met, we regret to inform you that we cannot process any claims for exchanges or refunds, even if the items have been mailed back to us.

Exchanges & returns online

You will need to include your original invoice together with the item(s) in its original condition and packaging. If any of the products received is deemed defective or a wrong shipment, we will bear the cost of shipping the item(s) back to you. Please note that all exchanges are subject to stock availability, and whilst we endeavor to ship a replacement item(s) back to you, we reserve the right to do an exchange by way of an item(s) of a similar value or providing a credit note.

Other terms & conditions

• All items returned and exchanged can be exchanged only once.
• We reserve the right and full discretion to disqualify you from enjoying free returns if the subsequent item(s) for return or exchange are of the same item(s) as a previous order.
• Such returns are at all times governed by the provisions of the Consumer Protection Act of India.

All decisions made by CEF ORGANICS PRIVATE LIMITED are final.